For Your Agents and Customers security, Cam recording is so important and mandatory for you to see and analyze the Agent/Customer REpresenantives Ambiance. Although When we call the call Centers we are not seeing the agent but sure we are understanding their attitude and feel the ambiance. If you need to see your agents or employers while there are working on their laptop, you can easily use our solution.
Camera based licensing, Monthly Pricing (On-Prem)
* Onetime installation price 250 USD
* Prices are per month and valid for 12 months aggrement.
Camera based licensing, Monthly Pricing (Hosted)
* Prices are per month and valid for 12 months aggrement.
* Total 1GB Disk Space for each user
If you want your employees or agents to be alone while working at their computers and it is important for you to detect strangers coming near them or entering the environment, you can use our artificial intelligence based security solution. In addition to individuals, this solution also detects foreign objects such as cell phones etc. The additional feature that works offline is easily reported.
Camera based licensing, Monthly Pricing (On-Prem)
* Onetime installation price 1000 USD
* Prices are per month and valid for 12 months aggrement.
* NVIDIA GPU required
Camera based licensing, Monthly Pricing (Hosted)
* Prices are per month and valid for 12 months aggrement.
* Total 1GB Disk Space for each user
The software runs in the background as a Windows Service on Call Center Agent computer. Network monitors SIP 2.0 calls. Video recording starts when start calls and video recording end call end. It automatic uploads the resulting video recording to the server.
Monitoring can be done via the web interface with call center agent number, callerId and date information
There is multi-linguage support with the web interface.
Using our free API support, you can quickly integrate with your existing software. You can contact us for any of your special development and integration needs.
{
"JobId":"abceee66ss404ddsfds79fdsa755gfdsg9b0re3c8",
"From":"5556667788",
"To":"504544",
"CallId":"20219998887777",
"CallCreateDateTime":"02.03.2021 10:13:53",
"IsTakePhoto":false,
"VideoDurationLimit":0,
"CustomHeader":{
"CallId":"1001783677J0210301",
"AgentName":"Agent Name Here",
"ProjectName":"Project Name Gere"
}
}
{
"JobId":"abceee66ss404ddsfds79fdsa755gfdsg9b0re3c8" ,
"CallId":"20219998887777" ,
"CallEndDateTime":"02.03.2021 10:13:56"
}
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